Life Insurance Code of Practice Roadshow

On 12 November 2018, the FSC released the draft of the new Life Insurance Code of Practice for public consultation. The draft Code will be open for consultation until 12 January 2019. 

Click here to download a copy of the draft Code and consultation questionnaire.

The new Code seeks to strengthen sales, underwriting, product design and claims practices. It also includes new binding obligations for Trustees of superannuation funds.

The FSC has been working with regulators, consumer groups, mental health experts and geneticists for more than 18 months to draft the new Code.

The Life Insurance Code of Practice is mandatory for all FSC member life insurers. The Code is enforced by the independent Life Code Compliance Committee which is administered by the new consumer complaints body, the Australian Financial Complaints Authority (AFCA).

Now we want to hear from you.


You can attend a public meeting in Melbourne, Brisbane or Sydney to find out more about the new Code and have your say:

Melbourne
Date: Tuesday 13th November
Time: 11am – 1pm
Venue: Novotel Melbourne on Collins, 270 Collins Street, Melbourne VIC 3000

Brisbane
Date: Thursday 15th November
Time: 11am – 1pm 
Venue: Pullman King George Square, Cnr Ann and Roma Street, Brisbane QLD 4001

Sydney
Date: Monday 3rd December
Time: 11am – 1pm
Venue: FSC King Room, Level 24, 44 Market Street, Sydney NSW 2000

A light lunch will be served.


More on the Code

Click here to download a copy of the media release outlining details of the draft Code's launch on 12 November.

Click here to see CEO Sally Loane's introductory remarks from the Roadshow launch event in Sydney on 12 November.